Cost Included：

- Fuel
- Tolls
- Parking Fee
- Designated Driver Service
- Passenger's Accident Insurance (4 passengers car- NTD 3 million) (8 passengers car- above NTD 5 million )

Cost not Included：

- Attraction entrance fees
- Personal expenses
- Personal meal expenses
- Chartered car overtime fee (4-seater NT$500 per hour, 8-seater NT$800 per hour, minivan NT$1500 per hour) If you exceed the time limit, you must pay the on-site overtime fee

- Once the booking has been completed, our customer service will inform you the driver's contact number and car plate number before 5 pm the day before departure. Please check your E-mail and message notification.
- Once the booking has been completed, the driver will contact the travelers before 9:00 pm the day before departure.
- Please be on time to avoid delays. If you delay more than one hour, the itinerary will still follow the original schedule.
- In case of any massive traffic control due to the unexpected crowd, travelers may have to take the shuttle bus or other transportation at their own expense.
- In the event of any unforeseen circumstances, unexpected weather or traffic, a new itinerary will be rescheduled and rearranged by travelers and driver.
- Please prepare your own sunblock, umbrella and drinking water.
- No pets allowed, otherwise Haplay Tour has the right to cancel the itinerary and the payment is non-refundable.
- Please contact customer service directly if you have any questions about the itinerary.
(Line@: @haplaytour / Whatsapp: +8869-6867-3725 / Wechat: ilovehaplay)

- 10% administration fees will be charged for cancellation in one week and one week above before the tour commencement.
- 50% administration fees will be charged for cancellation within one week before the tour commencement, to compensate for the loss of driver and local guide.
- Non-refundable for cancellation within 24 hours before the tour commencement, to compensate for the loss of driver and local guide.

* In the event of the company's inability to complete the itinerary:
- Full refund.
- If you fall to sick on the day, please provide your medical certificate for inspection and 10% of the administration fees will be charged.

- Accommodation cancellation is based on the accommodation‘s stipulated refund policy, please consider your own discretion and confirm with the customer service in advance.- 10% administration fees will be charged for cancellation in one week and one week above before the tour commencement.
- 50% administration fees will be charged for cancellation within one week before the tour commencement, to compensate for the loss of driver and local guide.
- Non-refundable for cancellation within 24 hours before the tour commencement, to compensate for the loss of driver and local guide.

* In the event of the company's inability to complete the itinerary:
- Full refund.
- If you fall to sick on the day, please provide your medical certificate for inspection and 10% of the administration fees will be charged.

- Accommodation cancellation is based on the accommodation‘s stipulated refund policy, please consider your own discretion and confirm with the customer service in advance.